contact us
we're here for you, angel ♡
have a question about your account, aura, a payment, or anything else? we'd love to help.
support hours
monday to saturday, 10:00am – 6:00pm IST. we usually reply within 24–48 hours.
for payment or aura issues
if a payment didn't go through or your aura wasn't credited, email support@alie.me with your registered email and the date of the transaction, and we'll sort it out.